Lela Health

How care works

Care that meets you at home.

Care is provided by licensed nurse practitioners and physician assistants through LocumTele, who decide whether treatment is appropriate.

A patient on a video visit with a licensed provider from home

How it works

Four steps, all from home.

01

Online visit

A short health intake from home. No waiting room.

02

Provider review

A licensed provider reviews it and, if appropriate, writes your plan.

03

Shipped to you

Your medication and supplies arrive in discreet packaging. Shipping is included.

04

Ongoing care

Check-ins, messaging and plan changes, with no new visit fee.

Billing

When you're charged.

You pay $0.00 when you place your order request. We then email you a secure payment link to save your card. You're charged only if a licensed provider from LocumTele approves treatment, usually within 24 to 48 hours. Your first billing date is the day treatment is approved. Not approved = not charged, and nothing ships.

Who fills it

Pharmacy relationship

Prescriptions written by LocumTele providers are sent to VSDH, a state-licensed pharmacy, which prepares, labels and ships your medication under an individual prescription. Lela Health is a telehealth platform. It is not a pharmacy and does not compound or manufacture medications.

Who sees it

Your records

Visits happen through a secure telehealth platform. Your licensed provider reviews your intake before any prescription is issued.

Medical services are provided by LocumTele, whose licensed nurse practitioners and physician assistants review Lela Health assessments and write prescriptions. LocumTele is responsible for clinical care, provider licensure and oversight, patient records and clinical policies. Lela Health provides the website, your account and non-clinical support, and cannot influence a clinical outcome.

Your care team

Real providers. Real care.

Clinical entity: LocumTele. A licensed provider from LocumTele reviews your intake within 24 to 48 hours and decides whether treatment is appropriate for you.
Meet our providers

Nycole Cox, APRNAPRN

Nycole Cox

APRN · Licensed provider · LocumTele network

Ianina Metcalf, FNPFNP

Ianina Metcalf

FNP · Licensed provider · LocumTele network

Michael Gype, PAPA

Michael Gype

PA · Licensed provider · LocumTele network

Rachel Velasquez, NPNP

Rachel Velasquez

NP · Licensed provider · LocumTele network

Lela Health

Feel like yourself again.

No charge until a licensed provider approves treatment. Not approved = not charged, and nothing ships.

This is not for emergencies. If you think you may have a medical emergency, call 911 or go to the nearest emergency room.